Regions


Warning – fraudulent phone calls

If you received a call from someone claiming to be from the IRB and asking you for money, or payment of any kind, it's a scam. The IRB will never ask you for money. Please report the call to the Canadian Anti-Fraud Centre at 1-888-495-8501. If you are a victim of this scam, please call your local police.

The IRB has a new national toll-free number: 1-833-931-5121

Call 1-833-931-5121 to reach any of the IRB's divisions or the My Case help desk. Toll-free from anywhere in Canada.

Be sure to update your phone contacts: our old numbers used to reach the divisions will be taken out of service gradually.

Expand the sections below for detailed contact information for your region.

Eastern

Areas of coverage

  • Quebec
  • New Brunswick
  • Nova Scotia
  • Prince Edward Island
  • Newfoundland and Labrador
  • Nunavut
  • Kingston (Ontario)
  • Ottawa (Ontario)

Mailing a​ddress

Refugee Protection Division, Refugee Appeal Division, Immigration Division and Immigration Appeal Division    

Guy-Favreau Complex
200 René-Lévesque Blvd. West, East Tower, Room 102
Montréal, Quebec
H2Z 1X4 
    

Telephone

  • 1-833-931-5121 (toll free in Canada)
  • 1-514-283-7733 (long distance outside Canada)

Fax

Refugee Protection Division, Immigration Appeal Division, Refugee Appeal Division: 514-283-0164     

Immigration Division: 514-496-2252      

Email

Immigration Division: Mtl.Fax606-SI@irb-cisr.gc.ca
Include your file number (starting with 0018-) in the subject line.
    

Immigration Appeal Division: IRB.IAD-E-SAI.CISR@irb-cisr.gc.ca     

Refugee Appeal Division: IRB.RAD-E-SAR.CISR@irb-cisr.gc.ca    

Refugee Protection Division: RPDEastern-SPRest@irb-cisr.gc.ca
The subject line of the email must state the RPD file number, the date of the hearing, if applicable, and the type of document. All documents submitted via email must be in PDF format as an attachment. General inquiries, applications or other requests submitted in the body of an email message will not be accepted.      

    

Ce​ntra​l

Areas of coverage

  • Ontario (except Ottawa and Kingston)

Mailing address

Refugee Protection Division, Refugee Appeal Division & Immigration Appeal Division 

25 St. Clair Ave E, Suite 200
Toronto, Ontario
M4T 0A8


Immigration Division

385 Rexdale Blvd.
Etobicoke, Ontario
M9W 1R9   

Telephone

  • 1-833-931-5121 (toll free in Canada)
  • 1-514-283-7733 (long distance outside Canada)

Fax

Refugee Protection Division & Immigration Appeal Division: 416-954-1165, 416-973-9307 or 416-973-4013   

Refugee Appeal Division: 416-954-1511   

Immigration Division: 416-744-4274   

Email

Immigration Division: IRB.TorontoID-SIToronto.CISR@irb-cisr.gc.ca
Include your file number (starting with 0003-) in the subject line.   

Immigration Appeal Division: IRB.IAD-C-SAI.CISR@irb-cisr.gc.ca   

Refugee Appeal Division: IRB.RAD-C-SAR.CISR@irb-cisr.gc.ca   

Refugee Protection Division: RPDCentral-SPRcentre@irb-cisr.gc.ca
The subject line of the email must state the RPD file number, the date of the hearing, if applicable, and the type of document. All documents submitted via email must be in PDF format as an attachment. General inquiries, applications or other requests submitted in the body of an email message will not be accepted.    

    

Weste​rn

All related documentation for proceedings must be sent to the Vancouver office.         

Areas of coverage

  • British Columbia
  • Alberta
  • Saskatchewan
  • Manitoba
  • Yukon
  • Northwest Territories

Mailing address

Refugee Protection Division, Refugee Appeal Division, Immigration Division and Immigration Appeal Division    

300 West Georgia Street, Suite 1600
Library Square
Vancouver, B.C.
V6B 6C9         

Telephone

  • 1-833-931-5121 (toll free in Canada)
  • 1-514-283-7733 (long distance outside Canada)

Fax

Refugee Protection Division, Immigration Appeal Division, and Immigration Division: 604-666-3043         

Refugee Appeal Division: 604-666-9870         

Email

Immigration Division: IRB.Western_ID_detentions-ouest_SI_detention.CISR@irb-cisr.gc.ca
Include your file number (starting with 0001-) in the subject line.         

Immigration Appeal Division: IRB.IAD-WO-SAI.CISR@irb-cisr.gc.ca         

Refugee Appeal Division: IRB.RAD-W-O-SAR.CISR@irb-cisr.gc.ca         

Refugee Protection Division: RPDWestern-SPRouest@irb-cisr.gc.ca
The subject line of the email must state the RPD file number, the date of the hearing, if applicable, and the type of document. All documents submitted via email must be in PDF format as an attachment. General inquiries, applications or other requests submitted in the body of an email message will not be accepted.