The purpose of this Practice notice is to communicate the methods of submission of documents accepted by the Immigration Division (ID).
Overview
The ID is committed to taking steps as required to protect the health and safety of all hearing participants, including using methods of submission of documents that ensure quick and efficient processing while respecting public health recommendations.
Submission of documents
The ID strongly encourages the use of the
My Case portal or email to communicate with the Division. Please refer to the
Practice Notice issued by the ID on April 7, 2020, for further information including instructions on document formatting and size limits. Documents can also be submitted in person at the
ID Registry in your region.
How to get help
If you have questions on submission of documents, please
contact the ID registry in your region.
ID registry email addresses
Send your documents to the ID registry in the region where your case is being processed.
More information to be posted on the IRB website
The ID will monitor the measures set out in this Practice Notice and may amend the notice, as necessary.
In addition, further notices regarding health and safety protocols and other information may be posted on the IRB website.
Therefore, it is important for parties to check the IRB website regularly.
Signed January 25, 2021
Amended November 18, 2022
Amended October 30, 2025
Greg Kipling
Deputy Chairperson, ID