The complaint was screened out after a review determined that the allegations did not fall within the jurisdiction of the member complaints process. The Complainant, a refugee claimant, alleged that a member of the Refugee Protection Division made offensive suggestions during the hearing, including asking them to return to the country where they faced persecution. They also alleged that the Member's decision showed bias through discrepancies and false assumptions, and that the No Credible Basis finding was intended to block an appeal.
The Ombudsperson determined that the allegations related to adjudicative independence—such as evidence assessment and legal reasoning—and therefore fell outside the scope of the Procedures for Making a Complaint about a Member. The Chairperson accepted the recommendation to screen out the complaint, and the file was closed.