Policies

Policies are formal statements that explain the purpose and the mechanics of operational initiatives at the Board. A policy set out specific responsibilities for action by decision-makers and personnel supporting the adjudicative process. Policies are flexible instruments, and the degree to which they are mandatory varies with the content of the policy. They often contain elements that are mandatory, but may also provide general guidance or define areas in which the exercise of discretion is required.

All Tribunals

Policy on the Use of Social Media by Authorized Individuals at the Immigration and Refugee Board of Canada
This policy serves to provide guidance to authorized individuals on the acceptable use of social media at the Immigration and Refugee Board of Canada.
(March 2015 | Updated May 2016)

Policy on Disclosing Information Regarding the Conduct of Authorized Representatives to Regulatory Bodies
This policy sets out a predictable and transparent approach for IRB personnel to follow when disclosing information about the conduct of authorized representatives to their regulatory bodies.
(September 2015)

Reasons Review Policy
The purpose of the Reasons Review Policy is to provide for transparency and consistency with respect to the policy and procedures regarding reasons review at the Immigration and Refugee Board of Canada.
(August 1997 | Updated December 2014)

Policy for Handling IRB Complaints Regarding Unauthorized, Paid Representatives
The purpose of this policy is to set out a uniform approach for handling complaints about unauthorized representatives (or counsel) who may, for a fee, be representing, advising or consulting with a person who is the subject of an Immigration and Refugee Board of Canada proceeding.
(September 2011)

Policy on the Use of Chairperson's Guidelines
This policy sets out the framework that guides in which circumstances the exercise of the Chairperson's authority may be carried out and the process for deciding to issue guidelines.
(October 2003)

Policy on Court-Ordered Redeterminations
This policy is re-issued with consequential amendments to bring it in line with the terminology of the Immigration and Refugee Protection Act (IRPA) and Board Rules. The policy standardizes the selection of decision makers when the Federal Court refers a matter back to the IRB for a rehearing and requires priority review of court ordered rehearings by Legal Services.
(June 2003 | Updated December 2013)

Policy on Higher Court Interventions
This policy governs the exercise of the Immigration and Refugee Board of Canada's option to seek leave to intervene in a proceeding before a Higher Court.
(March 2003)

Policy on the Use of Jurisprudential Guides
This policy governs the exercise of the Chairperson's authority to identify a decision as a jurisprudential guide in the Immigration Division, the Immigration Appeal Division and the Refugee Protection Division.
(March 2003)

Security Screening Measures Policy at Immigration and Refugee Board of Canada Controlled Premises
This policy serves to provide a framework for security screening measures at the Immigration and Refugee Board of Canada.
(April 2015)

Refugee Protection Division

Policy on the Expedited Processing of Refugee Claims by the Refugee Protection Division
This policy establishes a process whereby claims made by claimants who are nationals of certain countries may be determined to be a Convention refugee or a person in need of protection without a hearing.
(September 2015)

Designation of Three-Member Panels - RPD Approach
Under the Immigration and Refugee Protection Act, hearings by single member panels of the Refugee Protection Division (RPD) are the norm. However, the RPD also has the authority to have a claim, or an application to vacate or cease refugee protection, heard by three members.
(September 2015)

Policy on Redeterminations Ordered by the Refugee Appeal Division
This policy is being introduced as a result of the coming into force of the refugee reform provisions of the Protecting Canada’s Immigration System Act. The policy standardizes the selection of decision-makers when the Refugee Appeal Division (RAD) refers a matter back to the Refugee Protection Division (RPD) for a redetermination and, it provides a standardized process for determining the content of a RAD-ordered redetermination case file.
(September 2014)

Policy on Country-of-Origin Information Packages in Refugee Protection Claims
The objective of this policy is to ensure that common, nationally issued country-of-origin information (COI) packages are used as the standard country information evidence by the Immigration and Refugee Board of Canada (IRB) across Canada.
(March 2007)

Policy on the Transfer of Files for Hearings by Videoconference (Refugee Protection Division
This policy outlines the principles governing the administrative transfer of files between regions/districts in the Refugee Protection Division and the associated holding of hearings by videoconference. Specifically, this policy sets out the circumstances in which administrative transfers may or may not occur.
(June 2004)

Policy on the Treatment of Unsolicited Information in the Refugee Protection Division
The policy governs the treatment and use of unsolicited information that the IRB receives in respect of proceedings in the Refugee Protection Division.
(October 1998 | Updated June 2003 and February 2015)

Policy on Document Harmonization in Support of Jurisprudential Guides
This policy governs the harmonization of documentary packages once a decision has been identified as a jurisprudential guide.
(May 2003)

Refugee Appeal Division

Designation of Three-Member Panels - Refugee Appeal Division
Under the Immigration and Refugee Protection Act (IRPA), proceedings are normally conducted by a single member of the Refugee Appeal Division (RAD). However, the Chairperson has the authority to constitute a panel composed of three members.
(April 2013)

Immigration Appeal Division

Policy Governing Communication Between Early Resolution Officers and the Parties and Between Early Resolution Officers and Members in the Immigration Appeal Division
The purpose of this policy is primarily to set out an approach governing communication in the Immigration Appeal Division (IAD) when such communication occurs between an early resolution officer (ERO) and the parties or between an ERO and a member in the absence of the parties, concerning cases before the IAD.
(June 2013)